The Customer Management Digital Kit offers a comprehensive solution for digitising and automating your customer relationships. Furthermore, through a CRM system, companies can improve their commercial efficiency, reduce errors, and optimise every sales opportunity.
For example, here are some of the features included that will help you better manage your business and grow sustainably.
This solution includes a number of hours allocated to parameterisation for defining the specific features of the marketing processes, as well as for data loading.
These hours are determined for each business segment as follows:
The Vtiger solution will be implemented and adapted to the customer according to their business processes.
Maximum amount of aid
The company may receive a maximum grant of 4,000€ depending on the number of employees and users.
The Digital Customer Management Kit offers a comprehensive solution for digitising and automating your customer relationships. Through a CRM system, SMEs can improve their commercial efficiency, reduce errors and optimise every sales opportunity. These are the features included, based on best practices from the market-leading CRM software:
Centralise all your customer information on a single platform. This will allow you to easily access histories, contacts, notes and more, improving customer service and follow-up.
See where each opportunity is in the sales process. This view helps you identify priorities and improve lead conversion.
Automate the tracking of calls, emails, and meetings. In addition, you can assign tasks to your team and record every interaction effortlessly.
Access detailed reports on sales, commercial activity, and performance. With this information, you can make more strategic decisions based on real data.
Receive automatic reminders about pending tasks, appointments, or important contacts. This ensures that you do not miss any opportunities.
Store and organise documents directly in the CRM. This way, your entire team will be able to access them quickly and securely.
Connect the CRM to your website, email, or external systems. This allows you to optimise your workflow and avoid duplication. In short, these features enable you to automate processes, improve the customer experience, and increase your business results.
With the Digital Customer Management Kit, your company can take advantage of an advanced digital solution to improve customer relations, automate key processes, and increase the efficiency of your sales team.
Implementing a CRM system gives you deeper insight into your portfolio and helps small businesses focus on their customer relationship strategy.